Cancellation Policy
Fun days/ Play Days:
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Cancelation policy -
*Cancel prior to 7 days before event: 100% refund
*Cancel prior to 2 days before event: 50% refund
*Cancel with less than 48 hours notice : no refunds or credits
Please know a considerable amount of time and effort goes into planning and organising these events.
Minimum numbers are required to run each holiday fun day, in the event that a day needs to be cancelled Skyla will notify you in advance. If event is cancelled by Skyla, a refund will be issued.
Creative Workshops:
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Cancelation policy -
*Cancel prior to 7 days before the event: 50% refund
*Cancel with less than 7 days notice of the event: no refunds or credits, this covers supplies ect already purchased for workshops.
Please know a considerable amount of time and effort goes into planning and organising these events.
Minimum numbers are required to run each event, in the event that a day needs to be cancelled Skyla will notify you in advance. If event is cancelled by Skyla, a refund will be issued.
Creative Spirits:
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Creative spirits reserves the right to cancel or re-schedule any session. Should a session need to be amended those involved will be contacted and payments will either be reimbursed or we will schedule a make up session.
No refunds.
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We do not provide refunds for cancelations/missed sessions. However If we create something while your child/children are not in attendance I will set aside the materials for your child to take home and create. Please keep in mind we may not create something every week.
If you choose to withdraw your child/children from the program a full refund (minus days attended) will be accepted ONLY before the 12th MAY
If your child is unwell/away for multiple weeks at a time or has coronavirus please contact me and I may be able to arrange something depending on your circumstances.
Babysitting:
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Please give 48 hours notice, This is important to cater to all families.
Early/Late fees:
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Please note early drop off and late pick up are strictly to be discussed with Skyla. Additional hours are subject to availability and must be discussed with enough notice.
Drop off is strictly between the hours of the event times. If you are earlier then this there will not be a carer to care for your child until the event starts. Please try not to be late so that all children have some time to settle in before we begin the games and activities.
Pick up is strictly on time. More than 5 minutes late (unless you arrange it with Skyla prior or it’s an emergency) will be considered late and Little Free Spirits will charge an additional $20 as well as a $25/hour fee. If you are More than 30 mins late a late a fee of $50 is to be made as well as a $25/hour fee. This will be used for those hired as overtime. As these days run from my home, my own personal family time and down time is very precious, so I really appreciate that consideration as well.